I had a custom cut counter top that I had purchased from another business that I needed installed. I was referred to HRA by someone who had used them and had been very pleased with their work. I sent them a text explaining what I needed and received a prompt reply. They gave me a ballpark estimate over the phone based on what I told them about the job. They then scheduled a day that week to come by. When they arrived it was the owner and two others. During the installation it turned out the old water lines to the new sink and faucet they were putting in were to short. One of them ran to ***** and purchased the correct length lines while the other two continued to work. They finished the job while they were there even though it was late in the day on Saturday. It is rare that jobs like this are finished in one trip. On top of that this time of the year is very busy for construction and remodeling. HRA went out of their way to work me in on short notice. I have had plenty of these sorts of projects done before and their price was very reasonable and was very close to the ballpark estimate I was given on the phone. I highly recommend HRA. – Karl K.
I was selling a condo and the inspection discovered issues with the foundation of the property as well as water in the crawl space. I was so worried that I would not be able to sell my condo because of the assumption that repairs would be very expensive for this sort of problem. My realtor recommended Howard and his team, who not only did an excellent job, but he did it very quick and for a very great price. Our condo is sold thanks to this company. I will definitely recommend these guys to everybody that needs home improvements!
The owner, ******, left a card on our door offering to give us a new roof for free. Of course we liked the idea but thought it was too good to be true. ****** followed up at our house a few days later and we talked with him and he patiently answered all of our questions. He was very friendly and professional. We were still skeptical because we were unfamiliar with this process, so we checked multiple sources and everyone had nothing but good things to say about HRA and ******. He worked with our insurance company and got us the best rate possible. A few days later we had a beautiful, professionally installed, brand new, 30 year contractors shingle roof (installed in only 1 day!). The workers cleaned up everything when they were done and they were careful to cover all my plants so they didn’t get hurt. They were also friendly and professional and diligent workers. ****** even brought us a thoughtful gift when the roof was complete. All that to say, we are extremely happy with every aspect of HRA and would highly recommend them to anyone who needs a new roof or any other home repairs, they’re a great company and they do great work!
Let me tell you what makes Howard and HRA Home Improvement the best in this business. They don’t do it for the money, they do it for the referrals. The only way you get referrals is doing it right the FIRST TIME. There is nothing that satisfies HRA more than knowing they saved another homeowner boat loads of cash, got them a return on their investment for their insurance premium and their roof looks PERFECT! Because we live in an imperfect world, what makes HRA * * * * * EXCELLENT is if something goes wrong (and very rare), they don’t walk away until the job is done. Quality products and workmanship = HRA Home Improvement! Thank you for your passion and I look forward to the next storm.
Enjoyed working with Howard. He always responded promptly and kept me informed when something unforseen popped up. We live out of state and it was great to have a contact that knew how do get things accomplished quickly and had connections with others to get the job done. Sold our son’s house, which he renovated, withing 24 hours after listing it on the market. Have a to do list at the new house for him to start as well. Good Job HRA and Howard Axtell!!
I had a really great experience with this company. Our condo needed immediate repairs after our inspector found issues in the crawl space. Howard gave us an excellent quote and the repairs were done within a week. They were very patient with us, and informed us frequently on the progress of the repairs. Way to go guys, keep up the good work!
Had a roof put on by Howard HRA Home Improvement they did an excellent job was on time and Howard was in touch during the installation once job was complete you didn’t even know anyone was here until you look at my beautiful roof because they cleaned up the job site so professionally.